We take great care to protect the personal information we obtain from customers using our website and in all aspects of our business.

This Privacy Policy explains how we handle personal information at our company. Customers who use our website are deemed to fully understand and agree to the contents of this Privacy Policy. We reserve the right to change this Privacy Policy at any time, and customers are considered to have agreed to the current Privacy Policy.

Scope of Application

This privacy policy applies only to our web website. These websites may contain links to other websites, but this privacy policy does not apply to those linked sites. We recommend that you review the privacy statements of each site you visit.

Purpose of Collecting Personal Information

The collected personal information from customers will be used for the following purposes:

  • To use in providing services to customers
  • To accurately inform customers of special services or new products
  • To provide services and content that are suitable for customers
  • To perform and provide online purchases, newsletter registrations, and material requests from customers
  • To understand customer satisfaction regarding our products and services
  • To contact customers as necessary
  • To conduct marketing activities of our company.

 

The collection of personal information includes, but is not limited to, the following:

  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Gender
  • Occupation
  • Credit card information
  • Purchase history
  • Website usage history
  • IP addres

 

Management of Personal Information

We take utmost care to manage and prevent the leakage of personal information obtained from our customers. Some parts of handling personal information may be outsourced to external contractors who are recognized to handle personal information properly. The contractors will use personal information to the extent necessary to perform the entrusted work, and a business outsourcing agreement, including handling conditions of personal information, will be concluded with them. We also provide necessary and appropriate education and supervision to the contractors and thoroughly enforce the safe management and proper handling of our customers’ personal information.

Use of Personal Information

We do not disclose, provide, sell, or share any personal information collected from customers through this website to third parties.

Correction, deletion, and suspension of use of personal information:

If you would like to request disclosure, correction, or deletion of your personal information, or if you would like us to stop contacting you with information regarding your personal information, please contact the following department, and we will respond accordingly.

Contact point for inquiries regarding personal information of customers.
Manager:Kenta Chikami
Email:info@japan-travel-support.com